POLICIES AND PROCEDURES
PLEASE READ BEFORE BOOKING
GENERAL
- Rules are subject to change per service agreement and additional services that maybe provided on site.
- Clients are advised to book events no less than three months in advance (not weddings). Photo Sessions should be booked no less than one month in advanced.
- Consultations are done once booking is complete. However, it is highly recommended that a pre-consultation is scheduled to have a better understanding of what there is to offer or envision for an upcoming session or event.
- Online galleries are for viewing ONLY. Galleries will be available for a period of either 14 days or 30 days based on payment. There is an additional fee for each additional week.
- Images are edited and will be available on a custom flash drive.
- Prints, canvas and other products will take up to two weeks for delivery. Please keep this in mind when ordering products.
- Mini Sessions are offered once or twice a year and will be announced prior.
- It is understood that the Photographer is not responsible to fix photos to cover parts of your body that you do not wish to be seen in the photo, unless it was confirmed with the photographer in writing.
PRINTS AND DIGITALS
- Lady A Photography provides prints and products that are color corrected and calibrated to print exactly as seen on my computer monitor and by my professional print lab. Any images you see on the website or social media may vary from their intended appearance depending on your computer's monitor and settings.
- There is no guarantee that the results of the quality of prints made by the clients or by the photo labs chosen by the client. For quality results, please purchase your prints and products directly from Lady A Photography.
- Lady A Photography will retain images for up to a year from the date of your event or photo session. All print orders made by you or family members should be placed during this period.
RESCHEDULING AND CANCELLATION
- For portrait sessions: there is a grace period of 15 minutes for unforeseen delays a client may encounter. After the grace period has ended and there is no notification by the client, the session is considered cancelled and you forfeit your retainer.
- Lady A Photography will not provide a partial refund or other compensation for the time deducted from the portrait session due to late arrival of the Client.
- For events: Please consider the type of event for photography coverage. Event coverage is continuous. Additional payment will be required for additional time beyond the original hours booked.
- If the client requests to reschedule a photographic portrait session, Photographer may apply the initial payment to a rescheduled session if notice is given at least seven (7) days prior to the scheduled portrait session ONLY ONCE. The rescheduled session must take place within six (6) calendar months. A second rescheduling will require another deposit.
- Any cancellations on the clients part without rescheduling will result in forfeit of retainer.
- If weather conditions are not desirable for outdoor portrait session based on the recommendations of Lady A Photography, the portrait session will need to be rescheduled and the portrait session fee will be transferred to rescheduled portrait session date. Due to liability and equipment damages, this decision will be at Photographer’s discretion.
PAYMENTS AND FEES
- All retainers and payments are NON-REFUNDABLE
- Remaining balances MUST be paid immediately after scheduled sessions or your event.
- No images and/or products will be delivered until the entire amount is paid in full.
This will serve as a disclaimer that Lady A Photography owns 100% rights to each and every image taken.